Contact Us

For all questions regarding shipping, tracking information, inventory, including damaged or missing items, please email shipping@tooltuffdirect.com (please include your contact information) or call (720) 437-7640.  

For technical assistance and engineering, exchanges, returns, refunds, replacements and to place new orders, please email customerservice@tooltuffdirect.com (please include your contact information) 

Our office hours are 8:00 am – 4:00 pm MT, Monday through Friday.  Because we're a small company, we can't always answer every call. If you have trouble contacting us by phone, leave a message or email us and include your call back information. The more information you provide (phone number, issue, order number, ect.) the faster we can provide you good customer service. We will respond as soon as possible. 

Our address is: 
15000 West 44th Ave, suite B
Golden, CO 80403